This Refund Policy applies to purchases of Zero F*cks Daily subscriptions (the “Service”), operated by DERIVELLE GROUP.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all subscription purchases. If you’re not satisfied with your subscription, you can request a full refund within 30 days of the original order date, no questions asked.
How to Request a Refund
Payments and refunds are processed by our payment provider,Stripe, which also handles tax and billing support on our behalf for eligible transactions. Card statements may showLINK.COM* alongside our name. To request a refund:
- Open your billing portal from the account page to review invoices and your subscription.
- Reply to your Stripe payment receipt to request a refund, or
- Contact us through the Service and we’ll handle it for you.
Renewals
Subscriptions renew automatically at the end of each billing period. You can cancel your subscription at any time from your account page or the Stripe billing portal; cancellation prevents future renewals and you keep access until the end of the period you already paid for. Refunds for individual renewal charges are handled case by case under this policy.
Processing Time
Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.
Questions
For general questions about this policy, contact us through the Service. For billing-specific questions, reply to your Stripe receipt or reach us through the Service.